For Newcomers
Welcome to Kannapolis. The information below will help you navigate through the various service providers for the City.
A comprehensive guide of Cabarrus County services and non-profit organizations can be found here.
Water/Sewer
The City of Kannapolis provides water and sewer service to its residents and businesses. For water connections, new service, billing inquiries, customer service and meter reading, please call 704-920-4399 or visit the customer service center at 234 Dale Earnhardt Boulevard. Office hours are Monday through Friday from 8:00 a.m. to 5:00 p.m. except for City holidays.
To apply for new service, please download the application and submit it in person to the Water & Sewer Billing Office. Once the application is received, service will begin within 48 hours.
Renters must provide a copy of their lease signed and dated by the landlord.
Electricity
Electricity is provided by Duke Energy. To establish service at your new residence, complete the Start Service Form at www.duke-energy.com or call 1-800-777-9898. Duke Energy service personnel are available Monday through Saturday except for major holidays. Please allow at least three business days to complete your request.
Natural Gas
Natural gas service is available from PSNC Energy. To sign up for service, call 1-877-776-2427 24 hours a day, seven days a week.
When you call, be sure to have the following information available: the complete address where you would like service, your mailing address (if different), your phone number, your Social Security number, your spouse’s name and Social Security number (if applicable), your driver’s license number and expiration date, the name and phone number of a contact person and your landlord’s name (if applicable).
For more information, visit www.psncenergy.com.
Phone
Local and long distance phone services are available from several telecommunications providers, including:
AT&T
1-800-CALL-ATT (1-800-225-5288)
www.local.att.com
Time Warner Cable
1-800-TWCABLE (1-800-892-2253)
www.timewarnercable.com
Windstream
1-877-807-WIND (1-877-807-9463)
www.windstream.com
Cable/Satellite
Cable service is available through Time Warner Cable. Call 1-800-TWCABLE (1-800-892-2253) or visit www.twcarolina.com for more information.
DISH Network® satellite TV service can be obtained through Windstream. For packages or to sign up for service, call 1-877-807-WIND (1-877-807-9463) or log on to www.windstream.com.
Internet
A variety of Internet service options are available from several providers, including:
AT&T
1-800-CALL-ATT (1-800-225-5288)
www.local.att.com
Time Warner Cable
1-800-TWCABLE (1-800-892-2253)
www.timewarnercable.com
Windstream
1-877-807-WIND (1-877-807-9463)
www.windstream.com
Driver's License
All new residents of North Carolina must obtain a driver’s license within 60 days of establishing permanent residence.
To apply, you must appear in person at a state driver’s license office and bring the required documentation including your Social Security card, one additional form of identification with your full name and date of birth, proof of liability insurance and proof of residency. You must also complete and pass the vision, traffic sign and driving knowledge tests. For those who hold a valid license from another state, the driving skills road test requirement may be waived at the discretion of the examiner.
For Kannapolis residents, a driver’s license office is located in Concord at 2192 Kannapolis Highway. The office is open Monday through Friday from 8:00 a.m. until 4:30 p.m. The office’s phone number is 704-782-7214.
More information about licensing requirements and the location of other testing stations is available at www.ncdot.org/dmv and through the DMV directAccess line at 919-715-7000 24 hours a day, seven days a week.
Vehicle Registration
If you are relocating to North Carolina from another state, you must register your vehicle within 30 days.
To register your vehicle, you must present the DMV with the required documentation which includes a valid North Carolina driver’s license or identification card, the title for your vehicle, a valid registration card from the state of prior registration, your North Carolina residence address and proof of liability insurance.
After registering your vehicle and paying the appropriate fees, you will be assisted in applying for a certificate of title, registration plate and registration card.
There is a DMV office located in Kannapolis at 1509 Dale Earnhardt Boulevard; this office is open Monday through Friday from 9:00 a.m. until 5:00 p.m. The office’s phone number is 704-932-3146.
More information about the vehicle registration process and fees is available at www.ncdot.org/dmv and through the DMV directAccess line at 919-715-7000 24 hours a day, seven days a week.
Voter Registration
The North Carolina State Board of Elections handles voter registration. Many sites are able to register voters, including the DMV at the time of application for a driver’s license, public libraries, and public high schools. Forms can also be requested online and mailed to the correct County board of elections.
To learn more, please visit www.sboe.state.nc.us and click on voter registration.
To be eligible to vote in an election in North Carolina, you must register to vote at least 25 days prior to that election.
Local Newspapers
The following daily newspapers cover Kannapolis.
The Charlotte Observer
600 S. Tryon St.
Charlotte, NC 28202
704-358-5000
www.charlotteobserver.com
The Independent Tribune
924 Cloverleaf Plaza
Kannapolis, NC 28083
704-789-9162
www.independenttribune.com
Salisbury Post
131 W. Innes St.
Salisbury, NC 28144
704-633-8950
www.salisburypost.com
Hospitals
Two main medical systems serve the City of Kannapolis – Novant Health and Carolina Healthcare Systems. Both operate a robust network of medical offices and hospitals.
The two main hospitals for each system that serve the greater Kannapolis area are listed below.
CMC-NorthEast
920 Church Street N.
Concord, NC 28025
704-403-3000
www.cmc-northeast.org
Rowan Regional Medical Center
612 Mocksville Avenue
Salisbury, NC 28144
704-210-5534
www.rowan.org
Trash Service
Solild waste service is handled by the Kannapolis Public Works Department. For information, please click here.
Neighborhoods
Kannapolis boasts many robust neighborhoods, from the traditional mill village surrounding downtown to new developments with high-end housing. The map below showcases the neighborhoods in the City, from the new developments in the western area to traditional communities like Car Town.
Click here for a map of residential neighborhoods.
School Systems
Kannapolis City Schools
100 Denver Street
Kannapolis, NC 28083
704-938-1131
www.kannapolis.k12.nc.us
Total number of schools: 9 – 1 Pre-K, 5 Elementary (K-4), 1 Intermediate (5-6), 1 Middle (7-8), 1 High (9-12)
Total number of students 2008: 5,193
Total number of employees 2008: 725
Cabarrus County Schools
4401 Old Airport Road
Concord, NC 28025
P.O. Box 388
Concord, NC 28026-0388
704-786-6191
www.ccsweb.cabarrus.k12.nc.us
Total number of schools: 34 – 20 Elementary (K-5), 6 Middle (6-8), 8 High (9-12)
Total number of students 2008: 28,579
Total number of employees 2008: 3,978
Rowan-Salisbury Schools
314 North Ellis Street
Salisbury, NC 28144
P.O. Box 2349
Salisbury, NC 28145
704-636-7500
www.rss.k12.nc.us
Total number of schools: 35 – 20 Elementary (K-5), 7 Middle (6-8), 7 High (9-12), 1 Early College
Total number of students 2008: 20,871
Total number of employees 2008: 3,331
Click here for a map of Kannapolis school districts